Part-Time Customer Service

Job Description

Newhaven Display is seeking a part-time (20-25 hours per week) Receptionist/Customer Service Rep who will be the face of our company by greeting visitors and answering the phones. The person will be responsible for order entry and order processing, as well as other Customer Service tasks. This position is for someone with a cheerful demeanor who wants to contribute to the overall growth of the company by helping various departments as needed.

Responsibilities

• Answering and directing calls through the main switchboard with a professional, helpful attitude.
• Greeting visitors and notifying company personnel of visitor arrival.
• Help maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
• Sort and distribute daily mail.
• Data entry and order processing.
• Assist in maintaining accurate customer records.
• Other customer service duties as assigned.

Requirements

• High school diploma
• Minimum 1 year of related experience
• MUST have excellent follow-up skills, the ability to multi-task and be a self-starter.
• Clear and professional communication skills, both verbal and in writing.
• Detail driven with superior organizational skills, capable of completing tasks with limited supervision.
• Proficient in current Microsoft Office Suite including Outlook, Excel and Word.
• Experience with an ERP is a plus – NetSuite, even better.
• Comfortable with navigating internet and Database systems.