At Newhaven Display, we built our business by providing the highest quality display products and services. If something isn’t right, we’re here to help. You can expect to hear back from us within 24 - 48 hours  of submitting your request.

For a quick and easy return process, make sure your product meets the following requirements.

Return request requirements:

1 Year Warranty

Return request must be made within 12 months of shipment date.

Product Modifications

Products with modifications made after they were received are not covered.

Broken Glass

Broken glass is not covered - if insured, file a claim with your freight forwarder.

If your product falls under our warranty guidelines, you may be qualified for a return. View our warranty page for more information.

Return Authorization Request

Please fill out the form below for our team to review. If your product qualifies for a repair or replacement, we’ll get started right away.