Electronics Support Technician

Job Description

We are seeking a highly skilled electronics technician who will provide electronic display hardware and software support to our clients. The ideal candidate has a strong understanding of electronic components, exceptional communication and problem-solving skills, and a desire to help customers.

Responsibilities

• Collaborate with customers and engineers to understand customer display needs and assist in finding solutions that meet their requirements.
• Troubleshoot problems with electronic display hardware & software and develop solutions to resolve them.
• Provide technical support to customers and internal teams, including answering questions and providing guidance via email, phone, or in-person.
• Prepare technical resources, including user drawings, schematics, product tutorials, manuals, datasheets, application notes, and demonstration kits.
• Use a variety of tools and equipment, including oscilloscopes, multimeters, and soldering irons, to test and repair electronic displays and components.
• Stay up to date with the latest developments in electronics technology.
• Assist Marketing, Distribution & Sales teams with product training and technical questions.
• Other duties as assigned.

Requirements

Primary

• Associates Degree in Electronics Engineering or similar.
• C++, C or similar software programming skills.
• Understanding of embedded systems, microcontrollers (PIC, ATMEL, ARM, etc.) and peripherals (I²C, SPI, USB, GPIO, SD Card, etc.).
• Understanding of electronics theory.
• Superior attention to detail.
• Strong organizational skills and self-discipline.
• Excellent verbal and written communication skills.

Secondary

• Ability to read electronic schematics.
• Ability to build prototype designs (soldering, breadboard circuits, etc.).
• Ability to debug and troubleshoot Printed Circuit Boards and electronic systems.
• Experience with display technology is a plus.