Our business is built on providing the highest quality display products, development tools, and design services in the industry.
We put extra care into our manufacturing, testing, and inspection processes in order to ensure the best quality.
Certifications | Quality Standards | Product Usage Guidelines
“Newhaven Display is committed to providing the highest quality display products and design services to our customers in a timely manner that satisfies all requirements, promotes growth, and increases customer satisfaction. To do this, we implement and improve quality processes beyond industry standards to meet the needs of every customer.”
As an industry-leading display manufacturing company, we aim to create the most reliable and advanced display products for your project. We continue to chase excellence by adhering to multiple certification guidelines that require constant attention to our quality management systems. These certifications allow us to continuously improve the quality of our products and your experience working with us.
All our products are inspected closely in the following measures to ensure accuracy and quality.
We employ each of these testing measures to our products before shipping them out to ensure the best performance and reliability. Certain displays may go through additional quality testing processes not mentioned below.
All products arriving at our Illinois warehouse must pass an inbound quality inspection before they’re accepted, and an outbound inspection prior to release. We created this guide to provide an explanation of requirements that Newhaven Display products must meet in these inspections.
Our Quality standards
From designing the end-customer product to special guidance for medical devices or water sensitivity, we want to make sure you experience our products at their full potential, so we created guidelines detailing proper usage and care procedures.
Product Usage GuidelinesWe pay careful attention to the handling of your product in every stage of production. From designing, to compiling, to shipping, we revaluate and improve our processes repeatedly to ensure that the end product is top quality. After the display or accessory goes through our rigorous testing process, our warehouse in Elgin, Illinois handles the product with care. To ensure that all products are carried in safe hands, our warehouse staff has been certified to utilize advanced machinery that allows us to quickly transport the product. This allows us to deliver top-quality displays and accessories efficiently across the globe.
Our quality team developed these practical tips to keep your display applications working to their full potential.
These recommendations for proper handling and cleaning will help prevent accidental damages and answer common questions related to display maintenance.
In this video we tell you everything you need to know about image burn-in on your LCD and OLED display screens.
We explain the difference between permanent image burn-in and temporary image retention, and provide some tips for maintaining your display screens to help avoid burn-in.
If your product is not meeting your expectations, let us know and we will work with you to make it right.
Visit our returns page for RMA information.
