Updated September 15th, 2023
At Newhaven Display International Inc, your privacy is our priority. We are committed to protecting your privacy at all times, in all situations.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” – data files placed on your device.
- “Log files” – tracking actions on the Site and collecting data like your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” – electronic files used to record browsing information.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”
We use the Order Information that we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you.
- Screen our orders for potential risk or fraud.
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address) and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We use third-party service providers that may collect data about you when you use our website to help us track and understand how visitors use our Site. This may include data you submit (such as payment information) or automatically-collected information (such as third-party analytics providers and advertising partners). When we obtain this data, we may combine it with the data we have collected to generate online advertisements tailored to your interest.
PROTECTING YOUR DATA
We take data security seriously. All personal information is encrypted, whether in transit or at rest. Regular audits ensure that our systems remain secure.
Our site is not intended for use by children under 13, and we do not knowingly collect data from them.
We use Bigcommerce to power our online store. You can read more about how Bigcommerce uses your Personal Information here: https://www.bigcommerce.com/privacy/.
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: Google privacy policies. You can also opt-out of Google Analytics here: Google Analytics opt-out.
Embedded Content From Other Websites
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
CALIFORNIA PRIVACY RIGHTS
In the past 12 months, we have collected the following categories of Personal Information:
- Identifiers, including name, postal address, email address, and online identifiers (such as IP address).
- Customer records, including phone number and billing address.
- Characteristics of protected classifications under California or federal law, including gender.
- Commercial or transaction information, including records of products or services purchased, obtained, or considered.
- Internet activity, including interactions with our website, email, or advertisements.
- Geolocation data.
- Employment and education information.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at Understanding online advertising.
You can opt-out of targeted advertising:
- FACEBOOK - https://www.facebook.com/settings/?tab=ads
- GOOGLE - Google Ads settings
- BING - Bing personalized Ads
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access the Personal Information we hold about you and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a request or complaint, please contact us by email at firstname.lastname@example.org or by mail using the details provided below:
Newhaven Display International
2661 Galvin Ct. Elgin, IL 60124 USA
Attn: Marketing Department