Sales Representative (Inside)
Elgin, IL USA – Sales – Full-Time
About The Role
Are you a results-driven sales professional motivated by a genuine passion for building relationships and exceeding targets? Do you thrive on the challenge of solving problems and consistently going the extra mile for customers?
Newhaven Display is seeking a highly motivated and energetic Sales Representative (Inside) to drive significant sales growth. In this role, you'll blend proactive new business development with strategic account management, ensuring our customers receive world-class service and the right display solutions. If you pride yourself on finding solutions, taking ownership, and winning, we want to hear from you!
What You'll Do (Key Responsibilities)
As a key member of our sales team, you will:
Drive New Business:
- Identify and engage new prospects through outbound efforts (calls, emails, research) to generate and close new business opportunities.
- Convert qualified inbound leads into successful sales.
- Develop and execute a results-oriented individual sales plan, collaborating with the Sales Manager to meet or exceed assigned territory objectives.
Excel in Account Management:
- Serve as the primary point of contact for assigned clients, building strong relationships and ensuring exceptional customer satisfaction.
- Engage with incoming client calls, providing professional answers, generating accurate quotes, and identifying opportunities to upsell and offer complementary or alternative products.
- Drive timely and accurate responses to RFQs (Requests for Quote) and other customer inquiries by effectively coordinating efforts across internal departments (e.g., Engineering, Quality).
- Maintain and expand existing market share within assigned accounts by broadening product offerings and increasing sales volume.
- Collaborate closely with Engineers to provide technical assistance to customers utilizing industry and product knowledge.
Optimize Performance & Strategy:
- Understand customer needs and objectives, developing tailored sales strategies to help them achieve their goals.
- Manage a robust pipeline of prospects and opportunities, maintaining accurate forecasts and consistently exceeding individual sales targets.
- Provide the Sales Manager with regular, insightful updates on ongoing opportunities, competitive analysis, market trends, and territory growth opportunities.
- Maintain an excellent command of Newhaven Display's product lines, pricing, and their diverse applications.
- Collaborate with internal teams to maintain accurate customer purchase, pricing, and terms files.
- Prepare comprehensive status reports detailing sales activity, orders, follow-up actions, and progress towards goals.
What You Bring
We are seeking an ambitious and dedicated sales professional with:
- Associate's degree or higher in a relevant field (Business, Marketing, Engineering, etc.).
- Minimum 3 years of proven success in inside sales and/or account management, consistently exceeding sales targets and driving revenue growth.
- Demonstrable track record of year-over-year sales growth in a competitive B2B environment (experience in electronics or technical sales is a strong plus!).
- Hands-on experience in the full sales cycle, from prospecting and lead qualification to closing and delivering an excellent customer experience.
- Exceptional communication skills (verbal, written, presentation) and a natural ability to build rapport and strong, lasting relationships.
- Proficiency in negotiation and persuasion, with a talent for closing deals.
- Fearless attitude with a hunger for success and an unyielding drive to win.
- Highly organized, detail-oriented, and adept at managing multiple priorities and a robust sales pipeline.
- Proficient in Microsoft Office Suite (especially Excel, Word, and Outlook) and comfortable utilizing CRM or ERP software for tracking and reporting.
- A never-ending appetite for growth and self-improvement, constantly seeking opportunities to sharpen your skills and expand your knowledge.
- MUST be willing to work in office daily.
- Flexibility: Willingness to travel on occasion (<10%) for client visits.
Why Join Newhaven Display
- Impactful Work: Be part of a company that provides essential components for cutting-edge technology.
- Growth Opportunities: We believe in fostering talent and providing paths for professional development.
- Collaborative Environment: Work alongside experienced engineers and a supportive sales team.
Compensation & Benefits
At Newhaven Display, your career is more than just a job — it’s a launchpad. You'll be supported by a collaborative team, encouraged to explore new ideas, and equipped with the tools and training you need to grow and succeed. Along the way, you’ll enjoy a benefits package designed to support your personal and professional well-being:
- Competitive entry-level salary
- Paid time off (PTO) to explore your passions
- Medical, dental, and vision insurance to keep you covered
- 401(k) with company match to invest in your future
- Career advancement opportunities within a growing tech company
Ready to grow your career in sales and make an impact at a cutting-edge technology company? Submit your resume and a cover letter outlining your sales achievements and why you are a great fit for Newhaven Display.